Image: Apple
Apple reportedly will soon provide a new Face ID repair option for iPhone X that doesn’t involve replacing the whole device (via MacRumors). The option comes after Apple’s recent shift to soon provide a TrueDepth Camera service option that can fix the face unlock feature of the 2018 iPhone XS and newer models but didn’t previously include the 2017 iPhone X.
Repairing just the Face ID component can be difficult since it’s a fairly complex system involving four components: a flood illuminator (a part of the display assembly, more on that later), dot projector, “TrueDepth” front camera, and IR camera. If any of these components malfunction, you could lose the face unlock feature and have to resort to entering a password.
Apple’s old method…
