PHP

★ Instant view switches with Inertia v3 prefetching

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Over the past few months we've been building There There at Spatie, a support tool shaped by the two decades we've spent running our own customer support. The goal is simple: the helpdesk we always wished we had.

We care about using AI in a particular way. It should help support agents write better replies, not substitute for them. The human stays in charge of the conversation, and the model does the unglamorous work of drafting, rephrasing, and suggesting links. There There is in private beta right now, and you can apply for early access at there-there.app.

We're building There There with Laravel and Inertia, and we lean heavily on the latest features Inertia v3 brings. This post is about another one: prefetching on hover.

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By hadi, ago
PHP

★ How we use Inertia v3 optimistic updates in There There

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A few months ago we started building There There, a helpdesk we're making at Spatie. The premise is simple. After two decades of running customer support for our open source work and our SaaS apps, we wanted the tool we always wished existed.

One thing we care about in particular is using AI to help humans craft better responses, not to replace them. The agent stays in charge of the conversation. The model just helps them reply faster and a little sharper. There There is in private beta right now, and you can apply for early access at there-there.app.

We're building There There with Laravel and Inertia, and we lean heavily on the latest features Inertia v3 brings. In this post I'd like to give one example: optimistic updates.

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By hadi, ago
PHP

Two Soups, Two Cookies

A lovely analogy about software craft. Same ingredients, same features, but the invisible process behind the decisions is what separates “this works” from “this feels right.” Read more

By hadi, ago
PHP

Overcoming AI anxiety

Ryan Chandler shares his honest journey from unease to acceptance with AI coding tools. A thoughtful reflection on how your value as a software engineer is not in writing every line, but knowing which lines Read more…

By hadi, ago
PHP

Prove that you’re human

A good reminder that trust matters more than ever when every week brings another AI-made product. The post argues that real faces, founder stories, and a visible reputation help both people and LLMs trust what Read more…

By hadi, ago
PHP

Quantization from the ground up

A thorough explainer on how quantization makes LLMs 4x smaller and 2x faster while losing only 5-10% accuracy. Covers floating point precision, compression techniques, and how to measure quality loss, with interactive examples throughout. Read Read more…

By hadi, ago