Illustration by Alex Castro / The Verge

Many Verizon customers in Southern California are reporting difficulties making calls on Tuesday afternoon, and the company has confirmed on Twitter that there is a “wireless network issue” in the area right now.

In response to one person on Twitter, Verizon’s support account apologized for the problems and said that “our technicians are aware of this issue and are working to resolve it quickly.” In the interim, the account recommended using Wi-Fi “if possible.”

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