Video conferencing has exploded in popularity, but is it hurting our productivity? Workplace culture expert Jennifer Moss joined TheStreet to discuss how video meetings impact productivity and offered alternative tips for communicating with your colleagues.
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Full Video Transcript Below:
JENNIFER MOSS: We’ve gone from 45 billion video conferencing minutes annually in 2019 and that shot up to 157% in one year. We’re now at around 252 billion meeting minutes a year. There is no reason why we’ve had to increase that meeting, that number of minutes of meetings. Yes, we’re using video conferencing and we it’s beneficial. It’s been great. I mean, it got us through the pandemic, but it’s not really helping us be efficient and productive. And we’re measuring productivity. And organizations are questioning why they’re seeing this lack of productivity or disengagement. It’s because we’re over meeting and we need to get back. And we actually saw in 2023 that number decreased around 5%, which wasn’t dramatic. But then now we’re at the highest meeting minutes in 2024. So we haven’t learned any lessons. And that is a major problem because people are exhausted.
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And people are pulling themselves off of video conferencing, not only because they’re distracted, but because they feel bored and they also feel disconnected or they don’t want to speak up. So we’re losing high performing people that are just not comfortable in these situations. So a lot around that to unpack. But essentially video conferencing is we should be resetting that, reestablishing rules around that. And then we also need to look at finding other modalities of communication, like getting on a good old fashioned phone call and having a chat. That way and instead of getting on video conferencing.
