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A US federal agency has been hosting a backdoor that can provide total visibility into and complete control over the agency network, and the researchers who discovered it have been unable to engage with the administrators responsible, security firm Avast said on Thursday.

Avast didn’t identify the agency other than to say it’s associated with international rights and that, as part of its mandate, it regularly communicates with other US agencies and international governmental and nongovernmental organizations. The security firm published a blog post after multiple attempts failed to report the findings directly and through channels the US government has in place.

Members of Avast’s threat intelligence team wrote:

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